Wednesday, August 7, 2013

June 2013 CyberSelection: E-Commerce Times

E-Commerce Times is the CyberSkeptic's Guide to Internet Research CyberSelection for June 2013.

E-Commerce Times (www.ecommercetimes.com) covers the world of business online, and because, as it says in its tagline, "e-business means business," it covers all of business. It is the flagship of several components of the ECT News Network (www.ectnews.com/about/), which also includes LinuxInsider, TechNewsWorld, CRNBuyer, and MacNewsWorld (www.ectnews.com/about/advertising.xhtml#publications).

Cyber first mentioned E-Commerce Times in June 2000--back before all businesses were online--and again in July/August 2006. The site has changed in response to technology and markets over the years but retains much of its original focus, quality, and content.

Today's News

The bulk of the visible site space goes to top stories--four or five are posted each weekday, but a single story is usually added on the weekend, as well. When I started researching the site in depth in March, the big story was FCC Chair Genachowski calling it quits. Over the next ten days, stories covered the Blackberry Z10, Zynga and Facebook, the debut of Marin Software on the NYSE, Nevada's licensing of London-based 888 Holding to offer online gambling in the state, Yahoo's purchase of the Summly newsreader app, a Walmart in-store locker pickup service for online purchases, Amazon's acquisition of Goodreads, lots of speculation on Michael Dell and the activities of Facebook, and much more.  Most of the stories originate from E-Commerce Times, but occasionally one of the featured stories is from another ECT News Network publication.

To the right of the featured story line-up, shorter title lists from the other four ECT publications appear; rolling over the title brings up a text box blurb of the article. At the top of the right column there is a link to This Week on ECT News Network, which displays a page of linked headlines from each of the five publications. Another link from the main page, Most Popular, gives a page of linked "top ten" lists for the last 24 hours, the last week, and the last thirty days.

You don't have to go to the website to receive notice of the latest news, of course. A series of free newsletters is available for email delivery: the daily E-Commerce Minute, which, unlike some other technology site newsletters, really can be scanned in a minute, and Tech News Flash, which is a similarly formatted daily newsletter from the TechNewsWorld side of the ECT network. There is also an ECT News Network Weekly Newsletter,       and an Editor's Pick publication. RSS feeds are provided for E-Commerce Times and TechNewsWorld.

Alerts & Searching

Another link at the top of the right column leads to News Alerts (www.ectnews.com/about/newsalerts/) where there is a comprehensive description of how this free service works. If you scroll all the way to the bottom of this page you will also see the only search tips I was able to find on the site:

+virus +worm (finds articles with BOTH the word "virus" AND the word "worm")
virus worm (finds articles with EITHER the word "virus" OR the word "worm")
virus -worm (finds articles that contain the word "virus" but NOT the word "worm")
"computer virus" (finds articles that contain the exact phrase "computer virus")

You enter alerts on a separate page that is linked to your account. (Subscribing to newsletters and alerts requires registration--free, easy, and unobtrusive enough so as to be non-memorable). You can choose between daily or real-time alerts. Within minutes of setting up four, some as daily, some as real-time, I received my first email. Unfortunately, the four were grouped, but for each story, there was a notation telling which keywords were matched in that article. Within the email, a short teaser is given for each story, then you are pushed to the web for the completion. The email also tells you which ECT network publication the alert is drawn from.

Search functionality is fast but basic, in a single box that supports AND, OR, NOT, and phrases, and apparently searches all text words. Results are automatically sorted in relevance order but may be changed to date (newest first) and are displayed in pages of 20 items. Through a couple laborious tests (publication date searching is not supported) I deduced that content from as far back as 1999 is available. It is not easy to get to, however, as the jump list to subsequent pages only offers 6 pages at a time. It takes a long time to jump to page 6 and then 11 and then 16 and so on until you get to whatever page number contains item number 6158 for apple or 5517 for windows.

Article Tools

Every article in E-Commerce Times carries an impressive range of article tools. First, for browsing, there is the convenient A A text size icon at the top right. You can click on the larger A once or more to increase the size of the text, and on the smaller A to decrease size. All article text except the lead paragraph responds to the command. You can also click on a Print Version link to get the full article on one page without display ads (the clearly marked text ad that invariably follows the lead paragraph does not go away, however). Text size may be changed on the Print Version page, too.

On both the Print and the original article pages there is a link labeled "Get Permission to License or Reproduce this Article." A single click takes you, via a new window, to Copyright.com from the Copyright Clearance Center. You land at a pre-filled out form for the requested article, and an array of options where you indicate how you want to use the article. Click once more and usually you have a price instantaneously. Elsewhere (www.ectnews.com/about/reprints.xhtml) you can find information on how to buy multiple reprints from ECT for promotional purposes. Here also is a copyright notice and linking information (www.ectnews.com/about/link-to-us.xhtml#rss) that clearly indicate that E-Commerce Times means business when it comes to its intellectual property rights.

Other options for sharing notice of the article (not the text) abound on article pages. Icons to the left encourage sharing via Twitter, Facebook, LinkedIn, StumbleUpon, and a host of other networks. You can email a link to the article to up to five recipients at a time with a minimum of hassle--entry of a robot-discouraging security code is required, but it is only four characters in length and more legible than many.

The site encourages online commenting on individual articles via a TalkBack icon: "Be the first to comment on this story," and you can select from among several icons to lead your comment: an exclamation mark, flame, light bulb, question mark, thumbs down, or thumbs up. Comments are moderated and "gratuitous promotions or advertisements" are not permitted.

More Research and Services

Additional ways of delving into the deep archives of E-Commerce News stories are available from the navigation bar at the top of all pages. Major sections are offered in these categories:
  • Business
  • E-Commerce
  • Enterprise IT
  • Mobile
  • Security
  • SMB (Small and Mid-sized Business)
  • Social Media
  • Trends

Several of these have subcategories; Mobile includes BYOD (Bring Your Own Device), Carriers, M-Commerce, and Mobile Advertising sections. The layout of these archived stories differs from that in the current news presentation, but you still see the title, date, and lead paragraph for each selection.

A Research section opens to a list of several in-depth research reports (BYOD Deployment and Windows 8 Deployment, for two examples). You need to fill out a form to download the PDF versions of these reports, but they are free.

Finally, the Reader Services tab at the right end of the navigation bar is the place to control your account, newsletters, and alerts. It also leads to useful site maps for E-Commerce Times and its sister publications, a description of an affiliate program, and Discussions.

The Discussion link opens to a lively set of discussion boards. (www.ectnews.com/perl/board/mboard.pl). In addition to two general forums (Open Discussion and Wide World of Technology) there are Article Talkback forums for each of the five ECT publications. Threaded software and various views make it easy to follow the discussion. I checked five pages (out of more than 100) of subject headers, and found that "The High Cost of Free Shipping" had generated 11 comments. Clicking on the header reveals a link to the full story and to each of the comments. "Priceline: Flawed or Fraud" had garnered 82 comments, the most recent in February 2013. The article itself was published in 2001! Another post "Please respond all of you who have been suspended by ebay wrongly" was started in 2002, apparently not linked to a specific article; 280 had responded. Note that discussions are part of the content covered by the ECT search function, and results can be filtered by Articles and Discussions.

Bottom line: Don't forget E-Commerce Times for information, analysis, and customer opinion on the online business of any enterprise in the past decade.

Susanne Bjørner provides editorial services to publishers, librarians, authors, and researchers. Contact her at bjorner@earthlink.net or www.bjorner.info.


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